From Consulting Rooms to Global Health Forum: Dr. Jane Lee Shares a Frontline Perspective on International Healthcare

On September 16 in Haikou, Dr. Jane Lee, Chief Medical Officer of Am-Sino Dingxiang Medical Center and General Practitioner with Am-Sino Healthcare, was invited to speak at the Boao Forum For Asia Annual Conference.

At a roundtable discussion on Strengthening Health Industry Cooperation and Promoting Regional Common Development, hosted by Martin Taylor, WHO Representative in China, Dr. Lee joined representatives from international organizations, government, healthcare institutions and industry to discuss how regional healthcare cooperation can translate into better health outcomes.

From her perspective as a frontline clinician, Dr. Lee highlighted an often-overlooked part of international healthcare cooperation: delivery.

Healthcare collaboration often focuses on products, manufacturing, intellectual property, logistics and procurement. These are essential, but they are only part of the journey.

As Dr. Lee put it: "The last mile is the consulting room."

A vaccine, medicine, medical device or new healthcare technology only improves health when it reaches the patient and is used effectively within a functioning healthcare system.

"Manufacturing capability without delivery capability does not automatically create health," Dr. Lee explained.

China has become internationally recognised not only for its manufacturing capabilities in vaccines, medicines and medical devices, but also for its extensive primary healthcare network. Dr. Lee highlighted the experience China can share in primary care, family medicine and general practice, particularly in bringing healthcare closer to communities, families and individual patients.

Building healthcare systems, not just supplying products

Dr. Lee represented Am-Sino Healthcare in putting forward three areas for greater international cooperation:

1. Share the system, not just the product.
   Healthcare partnerships should consider primary care and clinical training as an integral part of introducing healthcare products and technologies.

2. Make recognition of clinical qualifications part of international healthcare cooperation.
   Streamlining processes that allow qualified international doctors to practise can make it easier for healthcare systems to share expertise and serve the community.

3. Include international clinics in regional healthcare discussions.
   International clinics work at the intersection of different healthcare systems every day. They can provide practical insight into what can- and cannot- be successfully transferred between countries and healthcare systems.

Dr. Lee's participation at the forum reflects Am-Sino Healthcare's more than two decades of experience providing international healthcare services in Shanghai.

Am-Sino Dingxiang Medical Center, located on Huashan Road in Changning District, provides comprehensive healthcare services for both international and Chinese patients.

In 2025, international patients accounted for 24% of the medical center's patient volume, an 89% increase compared with 2024. In Year-to-date in 2026, international patients have accounted for nearly 40% of our patient base, with patients served from 76 countries and regions. Across the wider Am-Sino Healthcare Group, families served now come from 112 countries.

The group's experience in international women's and children's healthcare has also grown over more than 20 years. As an early private women's and children's healthcare provider in Asia to receive DNV certification, Am-Sino has welcomed more than 24,000 babies.

Today, the organisation is continuing to develop a family doctor-led model of care, extending beyond maternity and paediatrics to provide healthcare for the whole family. Services now include gastroenterology, rehabilitation, weight management, mental health, dermatology and aesthetic medicine, alongside women's and children's healthcare.

What does international healthcare look like in practice?

For international patients, a truly international healthcare experience involves much more than having an English-speaking doctor.

It means being able to understand your care, communicate comfortably with your medical team and receive information that can be used when you return home or see another doctor.

At Am-Sino Dingxiang Medical Center, international patient services include:

• Bilingual signage and multilingual communication

• Professional medical interpretation

• Medical reports available in multiple languages

• Health screening, endoscopy and imaging services, with selected reports available within 48 hours

• Direct billing arrangements with more than 40 major international commercial insurance providers

• A primary physician model, where one doctor can oversee care from initial assessment and treatment planning through follow-up and recovery

The goal is simple: to make healthcare easier to navigate, wherever you come from.

When the "last mile" happens in the consulting room

For patients, the difference can be found in the small details.

One American patient, "Mark"(name changed), had been working in Shanghai for three years and was experiencing recurrent inflammation around his wisdom tooth. At Am-Sino Dingxiang Medical Center, his assessment and extraction were completed in around 40 minutes, with communication in English throughout and bilingual aftercare instructions provided.

"Yuki"(name changed), a Japanese teacher living in Shanghai, had wanted to have a gastroscopy for some time. She was accompanied through the process in Japanese, underwent the examination under sedation, and received a detailed explanation of her bilingual report in Japanese. This meant she could take the results back to Japan and share them with her family doctor.

For patients living away from home, these details matter.

They can mean being able to ask questions in your own language, understand your results, share medical records with a doctor in another country, or simply feel confident that someone understands how to navigate healthcare across borders.

Am-Sino Healthcare has spent more than 20 years caring for families from China and around the world, with a particular focus on women’s health, pediatrics, family medicine and practical clinical delivery.

Dr. Lee's participation in the 2026 Boao Forum For Asia Annual Conference reflects the growing importance of these areas in international healthcare cooperation.

Because healthcare innovation does not end when a product reaches the market.

It becomes meaningful when it reaches a patient.

And that final step from healthcare system to consulting room is where international healthcare is put into practice every day.

Am-Sino Healthcare will continue to build from the clinical level, contributing to regional healthcare cooperation and working to make that "last mile" of healthcare more connected, accessible and dependable for families from China and around the world.